Syamanthakam (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from syamanthakam.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via third-party payment gateways; we do not store card details)

b. Order & Transaction Information

• Products purchased (jewellery, clothing, traditional wear, accessories, etc.)

• Order history

• Delivery and return details

c. Technical Information

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Deliver products and manage returns/exchanges

• Communicate order updates and customer support responses

• Improve website functionality and shopping experience

• Send promotional offers, updates, or newsletters (only if you opt in)

• Prevent fraud and ensure secure transactions

• Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Syamanthakam uses cookies to:

• Remember your preferences

• Improve website performance

• Analyze traffic and user behavior

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your data only with:

• Payment gateway providers

• Shipping and logistics partners

• Website hosting and analytics services

• Legal or regulatory authorities, if required by law

All third parties are obligated to protect your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.

However, no online transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

8. Children’s Privacy

Syamanthakam does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data, please contact us for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Syamanthakam
📧 Email: contact@syamanthakam.com
📞 Phone: +91 8075 487 716
🌐 Website: https://syamanthakam.com