Syamanthakam (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from syamanthakam.com.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or shop on our website, we may collect the following information:
a. Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment gateways; we do not store card details)
b. Order & Transaction Information
Products purchased (jewellery, clothing, traditional wear, accessories, etc.)
Order history
Delivery and return details
c. Technical Information
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Deliver products and manage returns/exchanges
Communicate order updates and customer support responses
Improve website functionality and shopping experience
Send promotional offers, updates, or newsletters (only if you opt in)
Prevent fraud and ensure secure transactions
Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
Syamanthakam uses cookies to:
Remember your preferences
Improve website performance
Analyze traffic and user behavior
You can disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
Payment gateway providers
Shipping and logistics partners
Website hosting and analytics services
Legal or regulatory authorities, if required by law
All third parties are obligated to protect your information.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.
However, no online transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
8. Children’s Privacy
Syamanthakam does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data, please contact us for removal.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Syamanthakam
📧 Email: contact@syamanthakam.com
📞 Phone: +91 8075 487 716
🌐 Website: https://syamanthakam.com